Uniform & Accessories.
Conduct in public & correct wearing of uniform.
Body Language & Physical Training.
Standard Operating procedure / Mount Drill / Behavior with client & other personnel.
Telephone etiquettes.
Importance of personal tidiness / Hygiene / Smart Turnout.
Physical security of building / personal security / Household security.
Gate Control / Key Control.
Mob / Crowd control / Site duties.
Identification of explosive / Fire Arms / Handling of weapons.
Checking of suspicious parcels & mails.
First Aid.
Fire / Type of fire / extinguishing Media / Methods of fighting a fire.
Fire Fighting Equipments.
Fire Plan / Evacuation Plan.
What are CCTV & its purpose?.
Use of security equipments /vehicle checking mirror / Hand Held Metal Detector/ Radio Transmitter (RT) / Door Detector / Security Alarm.
Lodging of FIR (First Information Report).
Leadership of supervisor & security officer.
Observation of site for unidentified objects / conducting anti Sabotage checks.
Importance of access control & wearing of ID badges.
Type of access to a building (Regular, Contract / Vendor, Temp Revocation of access, Visitors).
How to speak to an employee / Visitors who has no access right (where to go and what to do).
Material movement control / Gate pass / Challan.
Parking Arrangements.
General frisking / Search procedure of persons / Material / Vehicle.
How to help investigate with evidence.
Importance of timely occurrence writing / Informing & incident reporting.
Importance of Perimeter Security as first line of defence.
How to report unusual activities (With preservation of evidence & brief report) to Staff / Vendor / Contractor.
Maintenance of different registers & their importance.
Importance of good spoken business language.
Soft skills wishing, greeting, customer handling.
Action in case of Lost & Found Items.
Information about the property.
Handling of vehicle accidents in premises.
Handling of vendor merchandise.
Dealing with special people - blind, differently - abled.
Elevator entrapment & escalator rescue.
Handling medical emergencies especially children getting hurt.
Our services emphasis on client needs and has been able to maintain good relationship with clients to meet the service standards. Our company has industrious team who are dedicated and industry experts always strive to implement & adopt the best industry practices, systems and procedures towards achieving the company goal, customer expectations and ensure service excellence by redefining the operational strategies & needs to provide hassle free services to its esteemed clients at reasonable and competitive price.
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